Skip to Content

Privacy & Legal

Legal Terms

By using this website, you acknowledge your acceptance of the legal terms contained in this Terms of Use and any legal terms found elsewhere on the website. All such legal terms are subject to change without notice to you, except that such changes will be posted on this website. Such changes are binding on you and are not subject to further acceptance by you.

The Terms of Use and any other legal terms found elsewhere on this website constitute the entire agreement between you and IH Mortgage with respect to your use of this website, and supersede any and all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matters.

IH Mortgage Privacy Policy

About this Policy
This policy describes the privacy practices only on the websites and mobile phone applications where it appears and does not apply to our offline practices.

Information We Collect
Contact Information: You may choose to provide us with personality identifiable information. If you choose to provide us with contact information, then we may collect your name and email address. We may also collect your telephone number and street address. From time to time, we may also collect other electronic contact information like your user name.

Information About You: For example, we may collect information about homes you like. If you apply for a job, we may collect information about your work history or education.

Other information: We may collect user browsing behavior, including, online activities over time and across third-party websites or services. We may also collect information about your computer, like the type of browser you use, or your IP address. We may collect this, or vendors we hire may collect this information. We may collect this information using tracking tools like cookies and web beacons.

How Information is Collected

We collect information directly from you. For example, we collect information when you register on one of our websites. We also collect information when you apply for a job online.

We collect information from you passively. We use common tracking tools such as browser cookies and web beacons to collect information passively.

How We Use Information

We use your information in the following ways:

  • To respond to your requests. For example, we may use your information to process your employment application.
  • To improve our products and services and for related business purposes. For example, we use your information to help us understand you. This includes analyzing how this site is used. We also use your information to make website improvements. We also may use information to customize your browsing experience. We may do these activities using the tracking technologies.
  • For security purposes. We may need to use information to protect our website and our users and the rights or interest of others. We may also use information to protect our company or our affiliates.
  • To promote IH Mortgage. For example, we use your information to send you marketing materials. We may also use your information to notify you of new products or features.
  • To send you transactional communications. For example, we use your information to notify you about your account. We may also send you other information about our relationship with you.

Information Sharing

We may share your information as follows:

  • If we think we have to in order to comply with the law. For example, if we are required to file reports with government agencies or in response to a court order or subpoena. We may also share information with law enforcement at our discretion.
  • With our vendors or partners. For example, we may share your information with third parties we hire to provide services like operating our website.
  • In the event that all or part of our company transfers ownership. For example, we may share information with actual or potential buyers of our company. We will share your information with a new owner.

In some circumstances:
On our interactive forums. We may also allow you to submit comments on our sites. Please remember that any information disclosed in these areas become public information. You should not disclose your personal information in such a forum if you do not want it shared publicly. You can limit at your own discretion.

Your Choices
To stop receiving our promotional emails, send us an opt-out request to

You can choose whether to give us your personal information. You can also choose to disable tracking tools like cookies. If you do not give us certain information we ask, or turn off tracking tools, our websites may not work as well.

"Do Not Track" Disclosure
This website does not monitor or identify "do not track" signals from your computer, and such signals will not impact the operation of this website. Even if you are using a computer that sends a "do not track" signal, we may collect, use and share personally identifiable information about you, provided that our actions are consistent with this policy.

Reviewing or Updating Your Information
To revise information submitted by you, send us a change request to

Our Sites and Children
We do not knowingly collect information from children under 13. We do not target or direct our website to children. Parents or guardians, if you think we have information about your child(ren) who is/are under 13, please contact us. To learn more about how to protect your child online, visit the FTC’s website and read the helpful information provided by the FTC.

We maintain reasonable security measures to protect our websites and your information. However, no site is 100-percent secure. You should thus be careful when using the Internet, especially if you are submitting personal information online.

This website may contain links to third-party sites. We do not control these sites, and we are not responsible for their content or privacy practices. You should use caution and judgment when sharing information on third-party sites. Any information you reveal on third-party sites is not subject to this Policy. You should consult the privacy policies of each website you visit.

Contacting Us
You can contact us by email at You can write to us at P.O. Box 92726, Southlake, TX 76092, ATTN: Marketing and Communications. You understand and acknowledge that information sent by you will be stored and processed in the United States.

Updates to this Policy
This policy might change over time. The most recent version of this policy will be posted here. Effective Date / Last Update: October 1, 2019

Copyright © 2019 IH Mortgage. All rights reserved. These materials are provided by IH Mortgage as a service to the public and are to be used for personal-informational purposes only. We grant you permission to download this website’s content and to print a single hard copy for your use only. You may not otherwise use, copy, modify, distribute, republish or transmit any of the content or materials from this website without the written permission of IH Mortgage. You agree that if you violate this prohibition, you may be subject to all legal remedies available to IH Mortgage, and you will additionally be responsible for any other losses, attorneys’ fees or costs IH Mortgage may incur as a result of your violation.

The website also contains trademarks and service marks that belong to third parties. These other trademarks and service marks are the property of their respective owners. In the event that a third party makes a claim or initiates suit against IH Mortgage due to your use of these other trademarks and service marks without the permission of the proper party, you agree to indemnify and hold IH Mortgage harmless from such claim or suit and to reimburse IH Mortgage for all losses, attorneys’ fees and costs that IH Mortgage incurs in connection with such claim or suit.

Certain parts of this website are accessible by password only. IH Mortgage may provide you with a password. Whether IH Mortgage provides your password or you create your own, IH Mortgage will not share your password with any party. It is also your responsibility to keep your password confidential and secure. You should also take care to log off (close your browser) after accessing a password-protected area of the website. You will be considered responsible for all interactions that occur on this website using your password.

This website may be accessed by users throughout the United States and internationally. It may contain references or cross-references to IH Mortgage products, programs and services that are not available in your state. These references do not imply that IH Mortgage intends to make such products, programs or services available to residents in your state. The information contained in this website is not intended as a solicitation to users residing in states where IH Mortgage or its affiliates are not authorized to conduct business.

Despite the best efforts of IH Mortgage to provide accurate information, including but not limited to prices and availability of homes or lots, it is not possible to completely ensure that information on this website is constantly correct. IH Mortgage does not warrant the accuracy and completeness of information, text, graphics, links or items contained on this website. THIS WEBSITE IS PROVIDED ‘AS-IS’ WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. IH Mortgage further does not warrant that its service in providing this website will be uninterrupted.

In no event shall IH Mortgage be liable for any special, indirect or consequential damages of any kind or any damages whatsoever resulting from loss of use, data or profits, whether or not advised of the possibility of damages, and on any theory of liability, arising out of or in connection with your use of the materials. The website and the materials on the website are subject to change without notice and represent no commitment on the part of IH Mortgage in the future. All products and services are provided, subject to applicable taxes and accompanying terms and conditions.

This website contains several references to products of other companies and links to other websites, including websites of non-affiliates of IH Mortgage. Those other websites are governed by the terms and conditions applicable to those websites. The links to those websites are placed for your convenience only and do not comprise any warranty or endorsement on the part of IH Mortgage as to the companies, products, services, information or programs associated with these websites. Similarly, IH Mortgage makes no warranty or endorsement of non-affiliated companies and products that appear on this website.

Back to top